Privacy Policy

Our Commitment to Your Privacy

Veljo is committed to protecting your privacy. This Privacy Policy outlines how Veljo collects, uses, stores, and protects any information you provide through our website. We operate with transparency and respect your personal data.

Information We Collect

Minimal Data Collection

Veljo is designed to minimize data collection. We only collect information that you voluntarily provide:

• Email Address: If you submit our contact form or request to join our informational mailing list
• Message Content: Only the text you provide in the contact form

What we DO NOT collect: We do not collect names, phone numbers, addresses, or any identifying information beyond your email. We do not use tracking pixels, analytics cookies, or third-party advertising trackers.

How We Use Your Information

• To respond to inquiries submitted through our contact form
• To add you to our informational mailing list (only if requested)
• To provide educational updates about joint health and wellness topics

We will never: Sell, trade, or share your email with third parties. Use your information for marketing purposes outside of our educational newsletter. Store information longer than necessary.

Your Rights

You have the right to:

• Access any personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Unsubscribe from our mailing list at any time (included in every email)
• Opt-out of communication channels

Cookies and Essential Technology

Veljo uses only essential cookies necessary for basic site functionality. These include:

• Session Management: To maintain your browsing session
• Cookie Consent: To remember your cookie preference

We do NOT use: Tracking cookies, analytics cookies, advertising cookies, or third-party cookies. Google Analytics or similar tracking tools. Retargeting pixels. Behavioral advertising tools.

Data Security

We take data security seriously. All information submitted through our forms is treated with appropriate care. However, no transmission method over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Compliance

Veljo complies with applicable privacy and data protection regulations, including:

• Indonesian Law on Information and Electronic Transactions (UU ITE)
• Government Regulation No. 71 of 2019 (PP 71/2019) on Personal Data Protection
• General Data Protection Regulation (GDPR) principles for international visitors

Third-Party Links

Veljo may link to external educational resources. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by updating the date at the top of this policy. Your continued use of the site constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Veljo
Email: [email protected]
Phone: +62 21 876 5439
Jl. Merdeka Selatan No.13
Jakarta Pusat, DKI Jakarta 10110
Indonesia